Frequently Asked Questions

General Information

Q: What is Sightseeing Cardiff?

Sightseeing Cardiff is a hop-on, hop-off bus tour that takes you around the city’s most famous landmarks and attractions. It’s a great way to explore Cardiff at your own pace while learning about its history and culture.

Q: Where does the tour start?

The main starting point is outside Cardiff Castle, Kingsway, Cardiff CF10 3FD, but you can hop on at any of the designated stops along the route.

Q: How long does the full tour take?

The complete circuit lasts around 55 minutes without getting off. (dependant on traffic).

Q: What should I wear?

The weather in Cardiff can be unpredictable—bring a light jacket or umbrella. The top deck is open-air, so dress accordingly.

Tickets & Bookings

Q: How much do tickets cost?

Prices vary depending on age, group size, and whether you book online in advance. Discounts are available for families, students, and seniors.

Q: Where can I buy tickets?

Tickets can be purchased here on our website, or directly from the driver when boarding(card payments accepted).

Q: Do I need to book in advance?

Advance booking is recommended during peak seasons (summer and weekends), but walk-up tickets are usually available.

Q: Can I hop on and off?

Yes, the ticket is valid for 48 operating hours after your departure time, depending on your choice, and you can get on and off as many times as you like.

Accessibility

Q: Are the buses wheelchair accessible?

Yes, our vehicles are wheelchair-friendly with accessible seating areas.

Q: Can I bring luggage or strollers?

Small luggage and foldable strollers are usually allowed but may need to be stored in designated areas on the bus.

Q: Are pets allowed?

Only assistance dogs are permitted onboard.